Trainline Full Details and Review
- Rahul Manchanda
- Dec 26, 2022
- 5 min read
Trainline bills itself as “Europe’s leading train and coach app”, offering a one-stop shop for travel by over 270 rail and coach operators in 45 countries.
It was established almost 25 years ago by the Virgin Group and is now listed on the London Stock Exchange.
You can book a vast range of operators through Trainline up to 15 minutes before departure, including:
You can also add on London Underground tickets to other U.K. train journeys when you want to use London Underground to complete your journey, though they do not offer London Underground only tickets.
Note that while Trainline covers many major European rail operators, they do not sell tickets for every European operator.
Other than train tickets across the United Kingdom, Europe and beyond, you can also book bus (coach) travel within the U.K., from the U.K. across to Continental Europe and within Europe.
It’s likely a journey by coach will be cheaper than a train journey on the same route, as it will take much longer. The time difference may not be substantial on a short route like London to a London area airport. But looking further afield at a journey like London to, say, Vienna, in Austria, if you’re not choosing a two-hour nonstop flight or a 17-hour train, you could be looking at 26+ hours on a coach, and that is without traffic delays. Most coach trips will also make multiple short stops en route for drop-offs and service stations.
You can also purchase railcards directly from Trainline, and then use them to purchase discounted tickets through Trainline.
Yes. As well as buying railcards from Trainline you can then use these railcards when booking train journeys through the platform. It’s well worth investigating if you are eligible for a card, especially if you travel regularly by train as you can save up to 33% on the standard prices.
The platform has a handy tool to check what card(s) you may be eligible for, depending on your age, location, and regular travelling companions.
There are nine main types of UK Railcards available. These are:
You can book your tickets directly at Trainline.com.
Trainline also has an app, currently used by more than 30 million people worldwide.
After booking your tickets you will be sent a confirmation and e-ticket by email. Most rail providers will allow you to use the QR code in the e-ticket to pass through ticket barriers at your departure, and for any onboard ticket checks. This is a convenient and paperless way to travel — no more digging into your pockets looking for a piece of paper or printed ticket.
Some providers may still require you to print a physical ticket at your departure station before boarding using the confirmation number, as well as some older regional train stations in the U.K.. This should be clearly indicated on the e-ticket. If this is the case you should plan to arrive at the station at least an extra 15 minutes before departure, to compensate for the possible queues at ticket printing machines and the time it takes for the machine to print it.
Remember to bring the card you used to pay for the tickets too — you may need this in order to print physical tickets.
You may be given the option between e-ticket collection or printing a physical ticket for a small additional fee. It is much more convenient to use an e-ticket than to go to the trouble of printing the physical ticket whenever this is an option.
Trainline sells three main types of tickets for U.K. travel:
As an aggregator of tickets from so many different rail and coach operators, the refund and change options, unfortunately, vary from operator to operator.
Where sold, you can also purchase First class tickets
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