Is Agoda Safe And Legit?
- Rahul Manchanda
- Nov 15, 2022
- 5 min read
Agoda.com is a popular place to bespeak trip accommodation online.
Still, numerous druggies partake enterprises regarding Agoda’s safety, trustability and responsibility- whether its regarding booking, payment security or the stay itself.
In this companion, we ’ll cover safety and trustability on Agoda.
After furnishing a brief background of Agoda as a company, I ’ll cover three common trustability enterprises druggies partake, how Agoda enforces its programs, three common safety enterprises, and tips on how to avoid implicit issues when chancing and reserving a place on Agoda.
Agoda sends a confirmation email to guests and hosts when reservations are made.
As a guest, you can access every booking you’ve made inside your Agoda account. Your host can access their bookings from within their own account. Agoda also sends a reminder email to you and your host a few days prior to check-in.
The listings you see on Agoda.com are based on what hosts report as available.
Overbooking can occur if a host forgets to notify Agoda that a room is no longer available, then Agoda unknowingly sells that room. However, hosts typically sync their inventory across all platforms, meaning room availability is updated in real time - so overbooking rarely occurs. If you’re told that your room was overbooked after arriving to a property, notify Agoda.
So, Agoda is a legit company that enforces its policies on hosts and guests, but what about safety concerns from the guest’s perspective?
Common customer safety concerns include: Payment Safety (card details, personal information) Guest Safety At The Property Booking Scams And Fraud Concern #1:: Payment Safety (Card Details, Personal Information) Nobody wants to worry about the security of their credit card details during an online transaction. Luckily, you don’t need to worry about this on Agoda.com. Agoda operates through the merchant model and agency model. Through the merchant model, the guest pays Agoda for their booking, then Agoda forwards the host a percentage of that guest’s payment. Agoda charges the guest’s credit card directly, without passing the card’s details onto the host. Through the agency model, Agoda acts as a broker between the guest and host. Rather than charging the guest directly, Agoda collects and passes the guest’s card details onto their host, who then charges the full payment total. The host pays Agoda a percentage of their guest’s total.
Concern #2:
Safety Concern 2 – Safety of the guest at the property
Safety is a big concern for all. If you are new to Agoda.com then it is better to check the listings with more than 30 reviews and outstanding review ratings. Also, check the listing’s complete description as well as customer reviews from the last 6 months.
In case you are worried about the safety of the neighborhood then you can check the local neighborhoods before booking. Also, you can filter the neighborhood with the help of ‘location’ under the search bar. Otherwise, you can easily contact Agoda.
Concern #3:
Safety Concern 3 – Booking scams as well as fraud
Agoda.com has various systems to avoid scams or fraud in bookings. The systems are designed to protect the customers. For instance, Agoda holds the host’s initial payout for 30 days after the first guest checks out. The payment is done if everything went smoothly.
Also, hosts should offer documentation as well as photos to prove their association with the property. Agoda has the right to ban any host no matter what.
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